Privacy Policy

We place great importance on the protection of your personal data and the respect of your privacy. This privacy policy explains how we collect, use, and protect your personal information.

The Data We Collect

We collect and process several types of data, including:

Identification Data: Name, surname, email address, phone number, etc.
Connection Data: IP address, browser type, preferred language, etc.
Transactional Data: For purchased services, payments, etc.
Data provided through contact forms or newsletter subscriptions.

Purposes of Processing

We use your personal data for the following purposes:

To provide and improve our services;
To manage relationships with our clients;
To respond to your inquiries or questions via our contact form;
To send newsletters (if you have given your consent);
To analyze traffic data to optimize our site.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you explicitly give your consent (e.g., by subscribing to our newsletter);
Contract Performance: To provide the services you have requested;
Legal Obligation: When necessary to comply with our legal obligations;
Legitimate Interest: When we have a legitimate interest in processing your data, such as improving our services.

Data Retention Period

We retain your personal data only for the duration necessary to fulfill the purposes described in this policy. For example, data related to commercial transactions will be kept for the period necessary to comply with Belgian tax and accounting obligations.

Data Sharing

Your personal data will never be sold or exchanged with third parties. However, we may share them with:

Third-party service providers who help us manage and optimize our site (hosting services, payment services, etc.);
Public authorities as part of our legal obligations.

Data Hosting

Our web services are hosted by Infomaniak, based in Geneva, Switzerland. This hosting provider ensures compliance with GDPR and implements appropriate security measures to protect your data. For more information on the privacy policy of our hosting provider, please visit https://www.infomaniak.com/en/legal-notice.

Data Transfer Outside the EU

If your data is transferred outside the European Economic Area (EEA), we ensure that this is done with adequate safeguards in accordance with the GDPR.

Your Rights

Under the GDPR, you have the following rights:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that your personal data be corrected or updated.
Right to Erasure: You can request the deletion of your data, under certain conditions.
Right to Restriction of Processing: You can request the restriction of the processing of your data.
Right to Data Portability: You have the right to receive your data in a structured, commonly used format.
Right to Object: You can object to the use of your data for direct marketing purposes.

To exercise your rights, you can contact us at: contact@adviwide.com.

Data Security

We implement technical and organizational measures to ensure the security of your data and prevent unauthorized access, loss, or alteration.

Our site uses cookies to enhance your user experience and analyze traffic. You can manage your cookie preferences through your browser settings.

Data Breach Process

In the event of a data breach, we are committed to informing the relevant authorities and affected users within the timeframes set out by the GDPR (72 hours after the discovery of the breach).

Right to Lodge a Complaint

If you believe your rights have not been respected, you may lodge a complaint with the Data Protection Authority (DPA) in Belgium:

Data Protection Authority (DPA)
Rue de la Presse 35, 1000 Brussels
Phone: +32 2 274 48 00
Email: contact@apd-gba.be
Website: https://www.autoriteprotectiondonnees.be

Withdrawal of Consent

You can withdraw your consent at any time. If you no longer wish to receive our newsletter or other communications, you can unsubscribe by clicking the unsubscribe link in our emails or by contacting us at: contact@adviwide.com.

Changes to This Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with an indication of the date of the last update.

Contact

For any questions or concerns regarding this privacy policy, you can contact us directly via email at: contact@adviwide.com, or through the contact form on the "Contact" page.

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